Leading a team, Zoe says, is the side of the job most people never see. The conversations, the support, the decisions made behind the scenes. Looking after her team, her clients, and the day-to-day running of INCO means there's always something happening.

She spends hours on the salon floor each day, but there's just as much work that happens outside of it. It's a role that asks a lot of you, and one she takes seriously.

Style has always been part of Zoe's world. She plans her outfits for the week ahead, a habit that helps make busy mornings a little easier, and one she's encouraged her team to adopt too. Fashion and hair have always gone hand in hand for her. Having worked across both industries, she sees them as two parts of the same story.

"Hair finishes an outfit. It can make or break depending on what you have going on below."

Whether it's the neckline of a dress, the shape of a blow wave, or the overall silhouette of a look, Zoe thinks about how everything works together.

Travel has also played a big role in shaping her style. Years spent living overseas exposed her to different cities, cultures and ways of dressing. From architecture and interiors to the effortless way people move through certain places, those influences have stayed with her and continue to inform how she dresses today.