Feedback and Suggestions
We want to hear from you!
We love to hear what you have to say here at Superette, and are always looking at improving the customer experience.
So, let us know how we did! Every bit of feedback counts to help make your next experience the best it can be!
For general feedback please contact: feedback@superette.co.nz or support@superette.co.nz.
Order and Product Enquiries
Got a question about your order?
If you have a question about any aspect of your order or if you would like to know more about a product on our website, our customer service team are happy to help. Our team is on hand to assist you at any stage of your order. We endeavour to respond to you instantly for any queries you have on placing an order with Superette online. However if you contact us outside of business hours you can expect a response first thing the next business day.
Our office hours are Monday – Friday from 9am – 5:00pm GMT + 12
Email us at: support@superette.co.nz
Phone us: +649 360 2362 during business hours (Monday - Friday 9am- 5:00pm GMT + 12)
Live Chat: Use the Live Chat feature on the website to instantly engage with a team member during our chat hours below.
- Monday - Friday 9am to 5pm
Press and Media Enquires
Need to get in touch?
For all press and media enquiries please contact the Superette PR team on: pr@superette.co.nz
Brand and Buying Enquiries
Stockist and Buying enquiries
Think that your brand is the right fit? For all buying and brand enquiries please contact: support@superette.co.nz If we think your brand could work for us, our buying team will be in touch!
Want to work with us?
Join the Super Fam!
We want YOU! We're always keen to hear from passionate, creative and driven individuals who are eager to join the ever-expanding Superette team.
Whether it's the latest trends and fashion, serving customers or innovative ideas and web technologies that excites you most - we'd love to hear from you.
As a growing company, we are always on the lookout for talented people to join our team.
Even if we are not currently advertising the position that you are looking for today, we may be tomorrow.
There are a number of ways that you can keep up-to-date with new opportunities as they happen. We encourage you to Connect as well as follow Superette on social media where we actively share career opportunities.
For current job opportunities please visit our careers page here